The right remote support products to grow your company.

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Optimize Your Organization with Rescue Plus

Ensure faster resolutions, stronger security measures, and enhanced communication for your business.

AI

Unlock a new era of efficiency and improve customer satisfaction with tools that analyze, recommend, and automate, giving every technician—from beginner to expert—the ability to efficiently tackle complex issues with confidence.

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Enhanced Security

Additional protection for your enterprise with multi-layered security tools. From Device-based Restricted Access to Company Pin Code Validation, Rescue’s Enhanced Security package builds on Rescue’s core security to help safeguard your users and organization.

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Translation

Communicate effortlessly with customers worldwide using real-time chat and screen translations. Our Translation suite empowers your team to deliver consistent, high-quality multilingual support, improving customer satisfaction and reducing resolution times.

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Remote Device Support

Additional Features

Real-time Monitoring & Reporting

Screen Sharing

Remote control

File transfer

Customization & Branding

Integrations, APIs & Mobile SDK

Desktop Calling Card

Custom & Predefined Support Channels

Agent & Administrator Management

Top Smartphone and Tablet Support*

SMS Connection Method*

Mobile Device Configuration*

Push Various Profiles and Settings*

SDK for in-app Support*

Linux Support

Customizable Permissions & Controls

Single Sign-on & AD sync

Data Residency & Storage Customization

Pin Code Validation

*Additional options included only with Mobile Support Add-On