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Unlock a new era of efficiency and improve customer satisfaction with tools that analyze, recommend, and automate, giving every technician—from beginner to expert—the ability to efficiently tackle complex issues with confidence.
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Remote Device Support

Additional Features

Real-time Monitoring & Reporting

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Screen Sharing

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Remote control

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File transfer

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Customization & Branding

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Integrations, APIs & Mobile SDK

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Desktop Calling Card

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Custom & Predefined Support Channels

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Agent & Administrator Management

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Top Smartphone and Tablet Support*

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SMS Connection Method*

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Mobile Device Configuration*

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Push Various Profiles and Settings*

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SDK for in-app Support*

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Linux Support

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Customizable Permissions & Controls

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Single Sign-on & AD sync

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Data Residency & Storage Customization

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Pin Code Validation

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*Additional options included only with Mobile Support Add-On