Ready to start telling a
better story?

Learn how to present IT support’s value in business terms.

For the best experience, please use your company email!

Get the eBook

By clicking the button, I accept GoTo’s Privacy Policy. Please provide resources and promotional emails, including industry research, educational resources and solutions that are relevant to this topic. I understand I can unsubscribe at any time.

Thank you!

Get the eBook

You can find other Rescue resources on remote support, mobile support, interactive video and customer engagement.

eBook.

The Complete Guide to Communicating the Business Value of IT Support

If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important — especially in today's digital world. However, effectively communicating this value is often easier said than done.

To demonstrate impact, IT leaders must build metrics and KPIs that highlight the business outcomes their stakeholders care most about.

Screenshot showing the eBook thumbnail of 'The Complete Guide to Communicating the Business Value of IT Support'. 

Download this eBook to learn: 

  • Best practices for communicating IT's value in terms your business understands
  • Specific KPIs you can start tracking in your organization today that proves your ROI
  • Success stories from IT leaders who leverage LogMeIn Rescue to positively impact their bottom line